The Highbridge Aquatics Grievance Procedure provides swimmers, parents, coaches, club leaders and employees a system to address and report grievances in a productive, systematic way. Following these Procedures provides the appropriate parties a means to properly investigate, intervene, and take disciplinary action when needed.
WHERE TO REPORT:
For issues dealing with sexual misconduct, sexual harassment and/or sexually explicit or inappropriate communication through social media:
U.S. Center for SafeSport: 720-524-5640 or https://safesport.i-sight.com/portal
For issues dealing with physical abuse, emotional abuse, criminal charges and the use, sale or distribution of illegal drugs:
USA Swimming Safe Sport: email@example.com or https://fs22.formsite.com/usaswimming/form10/index.html
For issues dealing with known or suspected child abuse:
Please refer to: https://prd.webapps.chfs.ky.gov/reportabuse or
To make a report during non-business hours, weekends and holidays, please call: 1-877KYSAFE1 (1-877-597-2331)
For emergencies please call your local law enforcement agency or dial 911.
For issues dealing with peer-to-peer bullying, coach-athlete bullying, parent issues, violations of the HA Code of Conduct and violations of the Minor Athlete Abuse Prevention Policy. These issues are handled at the club level following the procedures outlined below.
WHOM TO NOTIFY OF A GRIEVANCE (Chain of Command)
Regarding the Conduct of a Swimmer – Contact the head coach.
Should a parent or swimmer feel another swimmer’s conduct is inappropriate or violates the HA Code of Conduct, the parent/swimmer should discuss these concerns with the head coach. This complaint should be made in person or in writing. Coaches will ensure the HA Board of Directors and Team Safe Sport Coordinators are notified of the complaint and will participate in assessing behavior.
Regarding the Conduct of an Assistant or Age Group Coach (if applicable) – Contact the Head Coach
Should a parent or swimmer feel an Assistant or Age Group Coach’s conduct is inappropriate or in violation of any Club policies or procedures, the parent/swimmer should notify the Head Coach of this violation. This complaint should be made in person or in writing. The Head Coach will ensure that the HA Board of Directors and Team Safe Sport Coordinator are notified of the complaint and will participate in assessing behavior.
Regarding Conduct of Head Coach – Notify the HA Board President and the Team Safe Sport Coordinator
Should a parent or swimmer feel the Head Coach’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the President of the Board of Directors and the Team Safe Sport Coordinator of this violation. This complaint should be made in person or in writing. If the President or Safe Sport Coordinator are not immediately available, this complaint may be presented to any member of the Board of Directors, with notification made in writing to the President. This complaint will be subject to review and discussion by the full Board of Directors.
Regarding Board of Director Member Conduct – Notify the HA Board President
Should a parent or swimmer feel a Director’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Board President of this violation in person or in writing. If the Board President is the Director whose conduct is in question, the Team Safe Sport Coordinator should be notified in writing or in person instead of the Board President. This complaint will be reviewed and discussed by the full Board of Directors.
Regarding Parent or Swim Official Conduct – Notify the Head Coach.
Should a parent or swimmer feel another HA parent’s or an official’s conduct is inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Head Coach of this violation in person or in writing. This complaint will be reviewed and discussed by the full Board of Directors.
Note: With the exception of issues which immediately affect the health and safety of swimmers, all matters should be discussed before or after a coaching session, as coaches should not be expected to deal with issues during water time- this includes practices or meets.
HOW GRIEVANCES WILL BE HANDLED
The Board of Directors have the authority to impose penalties for infractions of the Highbridge Aquatics Athlete, Parent and Coach Codes of Conduct or any behavior(s) they deem not conducive to the best interests of the Club or other swimmers. Consequences are at the sole discretion of the coaches and/or HA Board of Directors and may include, but aren’t limited to, verbal warnings, dismissal from practice, contacting parents, temporary suspension from club activities and expulsion. Involved parties will be informed of the processes and range of potential consequences. The U.S. Center for SafeSport, USA Swimming and local law enforcement (if applicable) will be contacted within 24 hours if a coach, parent, or swimmer violates the SafeSport Code for the U.S. Olympic and Paralympic Movements, the USA Swimming Code of Conduct, Athlete Protection Policy, or local laws.
1.) Gathering Information: The appropriate individuals will contact the person who filed the grievance, and the person against whom the grievance is being filed, to ask questions about what happened. In addition, other witnesses may be contacted for more information. All information will be recorded on the HA grievance procedure form.
2.) Assessing Behavior: The behavior of the person(s) against which the grievance was brought, will be assessed using club policies and facility rules, USA Swimming Code of Conduct, USA Swimming Safe Sport policies, as well as applicable local and state laws.
3.) Consequences will be given and disciplinary action will be taken, if appropriate. These consequences and disciplinary actions will be decided using the following general guidelines:
a.) Nature of the misconduct
b.) Severity of the misconduct
c.) Prior disciplinary actions
d.) Adverse effect of the misconduct
e.) Application of the Code of Conduct